Looking for a Instructional Designer for a data analytics company specializing in D2C e-commerce to improve the Customer Success system.
This is a 3-6 month remote role.
Experience is SaaS &/or e-commerce is required.
Enable three sets of constituents (merchants, employees and partners) to learn two key fundamentals by creating a detailed FAQ/Customer Service System:
- How eCommerce works and the concepts you need to understand in order to run an eCommerce business
- How to use our platform to support customer in running an eCommerce business
- How to use Shopify – Links on how you would execute a key concept in Shopify
- How to use Partner Tools – Links on how you would execute a key concept in the Partner Tool
SME Development: The SME will be responsible for generating raw content (video) that will be transformed into the final output version for the business
Interested? Email email@example.com or fill out our form to upload your resume.