Manager, Customer Operations - Nexthink (Boston, MA - Hybrid) [Curated]

MomUp Curated Role | Boston, MA | Hybrid | $120,000-$200,000 (per Built In Boston)

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About the Company

Nexthink is a global software company in digital employee experience (DEX), helping IT teams see and improve how technology actually works for employees, with a significant Boston presence.

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About the Role

As Manager, Customer Operations, you will own the operational backbone of the customer lifecycle, including:

• Global customer operations across bookings, billing, and quote-to-cash
• Customer onboarding and offboarding processes
• Cross-functional process improvement with sales, finance, and customer success

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What They're Looking For

• Experience running customer, revenue, or billing operations at a software company
• Process ownership and cross-functional coordination strength
• Comfort with systems and data in a quote-to-cash environment

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Why We Curated It

A substantial operations management seat for someone with ops, finance-adjacent, or customer-operations experience. Verified live on Nexthink's own careers site (SmartRecruiters) on October 6, 2026; surfaced October 5-6 on Built In Boston, which lists the $120K-$200K band. The band is wide, so confirm level and scope with the recruiter.

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This is a curated posting. Apply directly with the employer using the application link.